KANSAS CITY, Mo. - Fixing customer service at Kansas City’s water department will have to wait.
City council postponed a vote on a $12 million contract until August.
The 41 Action News investigators were the first to question the contract.
City leaders plan to award it to an out-of-state consulting firm without a competitive bidding process.
Councilwoman Jan Marcuson says more details are needed before moving forward.
"We want what's best for the taxpayers,” Marcasson said.
The Missouri state auditor sent a letter to Mayor Sly James asking for the city's support for an audit due to customers' complaints.
No decision has been made regarding that request.
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Recognizing that deeper problems may lurk behind the botched rollout of the health care website, President Barack Obama's top health official Wednesday called for an investigation into management and contracting decisions.