State won't make final payment on DMV software
Customers arrived early at the Johnson County DMV on Friday, but for the fourth day in a row, the office had to start turning away people early because of a backlog.
Copyright 2012 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Posted: 06/29/2012
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By: Associated Press
TOPEKA, Kan. (AP) - State revenue officials say Kansas will not pay the final 10 percent of its contract for a new $40 million motor vehicle system until problems are fixed.
The Kansas Department of Revenue notified the 3M Co. Thursday that it needs to improve the new software, which has caused long lines and frustration at motor vehicle offices across the state since it was installed seven weeks ago.
Donna Shelite, the state director of vehicles, told the Shawnee County Commission that as many as 73,000 records didn't convert correctly to the new system.
The Topeka Capital-Journal reports Shelite told the commission that Kansas officials have asked 3M to address the system's response times, availability, bugs and maintenance.
Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
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