Contractor ordered to pay fines and end business following Call For Action investigation

OLATHE, Kan. - A local contractor who installed a product to help you avoid an annual outdoor chore is out of business following a Call for Action investigation.            

Mark Stephens recently entered into a consent judgment which ended his gutter installation and contracting business.  He operated the business under several names including KC Gutterguard, KC Gutterglove and KC Prime Exteriors.

In the consent judgment filed by the Johnson County District Attorney, Stephens admits to violating the Kansas Consumer Protection Act by selling his customers Gutterglove, Inc. gutter protection system, but actually installing a different brand of product, "without disclosing the material alteration to consumers."  

The judgment also states Stephens provided warranties to his customers, "that did not conform to the gutter protection system actually installed."

"This is kind of a little bit of a bait-and-switch type situation where the consumer contracts for one type of product and gets something else," Johnson County District Attorney Steve Howe said.

Stephens agreed to pay $5,000 in fines and restitution to customers.

The makers of Gutterglove, Inc, a California based company, has hired Kansas City law firm DiPasquale Moore, LLC to consider legal action against Stephens.

"We're going to do everything we can to help restore the reputation and to get some sort of justice for Gutterglove," firm partner Jason Moore said. 

Consumers who paid Stephens to install Gutterglove products, but believe he installed something else, can contact the Johnson County DA's Consumer Unit at 913-715-3003.

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