Help available as temperatures drop, heating costs climb

KANSAS CITY, Mo. - As cold weather arrives, many consumers worry about their heating bills. But to help consumers, Missouri Gas Energy is working to provide heating help to some.

MGE customers may now be eligible for heating assistance funds or cold weather payment plans.

The Cold Weather Rule began November 1 in Missouri which means if you have fallen behind in your payments, the program allows a lenient budget payment plan to help gas service stay on. To restore service, you can make an initial payment then begin a monthly payment plan. 

Low Income Home Energy Assistance Program funding is now available too. It's a federal program to help families make ends meet. To see if you qualify, contact the United Way.

A third program to help cold KC residents is called Neighbors Helping Neighbors which provides assistance while funds are available. Programs are set up to help the elderly, disabled and low-income.

MGE recommends applying for help early.

"The reason for that is it's time sensitive. A first-come, first-serve basis.  The sooner they can apply, the better chance they have of getting money," General Manager of Technical Services with MGE Randy Spector said.    

To apply for help or for more information, call 816-756-5252 or call the United Way hotline at 211.  Call 800-427-4626 outside Kansas City.  To donate to the Neighbors Helping Neighbors program, go to

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