When basement floods, do a little homework before hiring a waterproofing company

RAYMORE, Mo. - Steve Weis, of Raymore, is like many in the metro. He woke up Friday morning to discover water flowing into his basement. 

Now, towels cover the basement floor. Boxes filled with his belongings sit on top of furniture to stay dry.

"Fortunately, it's not much carpet, not much dry wall. It shouldn't be too big a deal, just a hassle," Weis said.

Many homeowners dealing with wet basements will look into hiring a basement waterproofing company.   

Angie's List gives several recommendations to follow when hiring a contractor: 

Start with the source  

Choose a company that can determine the source of the problem. Find out how the water is getting into your home. Make sure gutters are properly installed and the grade around your home moves water away from the foundation.

Go with a problem-solving approach

Make sure the solution is specific to your home's problem.  

Get bids from several companies

Get several bids in writing, ask for references and then interview them.

"When speaking with the reference, be sure to ask open ended questions. Don't ask just yes and no questions because then you are really going to get them talking and you can pick up tidbits about the experience," said Angie Hicks of Angie's List. 

The Better Business Bureau of Kansas City provides the following recommendations before signing a home improvement contract:

  • Research details and free information on contractors you can trust at www.bbb.org and consider using the BBB's FREE online service, eQuote to obtain estimates, proposals or general information from BBB Accredited contractors.
  • Get all estimates in writing.
  • Never sign a contract with blank spaces or one you do not fully understand.
  • Homeowners should check with local and county units of government to determine if permits or inspections are required.
  • Determine whether the contractor has the proper insurance.

For more information, visit http://bit.ly/17bS308

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