Midwest Women's Healthcare to review policies after documents lost

KANSAS CITY, Mo. - The physicians’ group whose medical records were scattered from a dumpster outside Research Medical Center this week is now reviewing its current document safeguards and ordering additional training for its security personnel.

Midwest Women’s Healthcare Specialists, which operates out of offices on the hospital campus, became the center of a scandal over the unintended disposal and dispersal of hundreds of patient records on Monday. On Wednesday, a spokesperson for the group offered an apology to an unknown number of affected patients.

On Thursday, an administrator with the group outlined for the first time the new steps being taken to prevent further incidents.

“We are in the process of reviewing our current safeguards and will implement any additional measures determined to be appropriate,” Steve Burr, a market administrator for the group told 41 Action News. “We will be providing refresher security training to all affected personnel.”

According to federal HIPAA law, the group is required to make “reasonable efforts” to reclaim the lost documents and contact patients whose information was compromised. Burr requested 41 Action News return the remaining documents received from a Good Samaritan on Monday.

On Thursday afternoon, 41 Action News returned the documents which Burr said would be “stored securely, and when ready for disposal in accordance with our document retention policies, will be disposed of in a secure manner, such as by shredding.”

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