Johnson County DMV offices stop taking new customers for fourth day in a row

MISSION, Kan. - For the fourth day in a row, Johnson County DMV offices stopped taking new customers before noon.

On Friday, the cutoff time was 10:20 a.m.

More than a dozen people arrived over an hour before the Mission DMV office opened Friday, hoping to get service.

Both offices in Johnson County have closed early since reopening Tuesday after the state began use of a new $40 million computer system at DMVs across Kansas. Wait times have reached as high as six or more hours.

At the Mission office Friday, several people said they tried coming earlier in the week.

Some said they were turned away because the lines were too long. Others said they have to get their plates renewed because they are already expired.

State officials have said workers have had problems using the new system.

One person wrote to 41 Action News he believed the problem was with the system, not the employees.

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