Woman's complaint prompts investigation of Blue Springs concrete company

Missouri's attorney general investigating

LEE'S SUMMIT, Mo. - A Blue Springs woman is the latest customer to come forward with a complaint against a local concrete company.

"He poured the concrete at least an inch over the new siding, according to code it's supposed to be 2 to 3 inches down on the foundation," said Julie Schmidt who's filed a consumer complaint with Missouri's attorney general against Xtreme Concrete & Outdoor Living.

The attorney general is investigating.

RELATED| Blue Springs concrete company under investigation

Schmidt showed us the patio job Xtreme Concrete's Bob Williams did at her Lee's Summit home.

In June, she signed a contract with the company to do the patio and a new deck above it and gave Williams $5450 as a down payment.

Eight weeks later, with no work done, Schmidt sent Williams a text asking for her money back.

Williams responded, "You can definitely have your money minus a 25 percent re-stocking fee and you can find some other sucker to give you the deal I did."

Schmidt says Williams never gave her the money. Then two weeks later, Schmidt says Williams showed up and unannounced poured the patio.

She wanted it in a square shape, but Williams didn't do it that way.

"He told me square is ugly, ugly I don't do. Well I guess ugly is in the eye of the beholder," said Schmidt.

It's not just the shape of the patio. Schmidt says there's also no drain and the patio has a rough edge that come up to the door so rain get in the house.

There's a clear path in Schmidt's yard where she says Williams drove his mixer. She also showed us where Williams dumped extra concrete in her yard and where the old deck was located. 

There were remains of the old deck left in her yard, Schmidt says Williams was supposed to remove and discard them.

Now she says it will cost $1200 to pull out the patio, $1700 to redo it and $9000 for a new deck.

Throw in the nearly $5500 deposit to Xtreme Concrete and it could cost Schmidt more than $17,000 to get her work done.

"I think he's a scammer. I don't think he has the ethics to be in business," Schmidt said.

41 Action News attempted to speak to Schmidt at a job site on Friday.

But he was a no show for that job.

A concrete supplier who doesn't wish to be identified tells 41 Action News he told Williams he won't do business with him any longer due to the reported issues.

A check of Bob Williams' background reveals he has 18 criminal convictions, mostly for writing bad checks.

41 Actions News learned Williams and his wife Sara, who's listed as the trustee for Xtreme Concrete's limited liability corporation, just resolved a bankruptcy they filed in 2011 in September. 

According to that bankruptcy filing, the couple owed more than $742,000.

Records show almost all of that money was dismissed without payment with a total distributed to creditors of only $100.

41 Action News Investigators will bring you more on this story as it becomes available. 

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