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Handling hospitals who demand payments upfront

Posted at 3:12 PM, Jul 10, 2018
and last updated 2018-07-11 13:30:01-04

Brown and Crouppen is a paid advertiser of Kansas City Live and is responsible for this content.

It's an increasingly common scenario: you're about to have a surgery that isn't an emergency but is medically necessary.

During your check-in at the hospital, an administrative staffer from the billing department demands that you pay your "estimated" costs upfront. Or they want your credit card information to keep on file to bill anything your health insurance doesn't cover!

If you don't cough up some form of payment, you are told your surgery will be cancelled or delayed.

Ed Herman of Brown and Crouppen explains what you can do.

Brown and Crouppen is a paid advertiser of Kansas City Live and is responsible for this content.