Lorex recalls video baby monitors due to burn hazard

Posted at 7:59 AM, Jul 22, 2016
and last updated 2016-07-22 08:59:03-04

Lorex is recalling some video baby monitors due to a burn hazard.

According to the U.S. Consumer Product Safety Commission, the video monitor’s batteries can overheat, swell and expand, causing the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to customers.

The CPSC said the recall involves the Lorex Care ‘N’ Share video baby monitors. The model numbers include WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor.

The firm has received 488 reports of batteries overheating and expanding, according to the CPSC. About 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.

The CPSC said consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.

How consumers can contact Lorex:

Toll-free at 844-265-7388 from 9 a.m. to 5 p.m. Monday through Friday

Online at and click product recalls for more information.

The monitors were sold at Babies “R” Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at and from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.



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