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Royals go paperless: Fans will need the 'MLB Ballpark' app to access tickets and more

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Posted at 7:26 PM, Mar 27, 2019
and last updated 2019-03-28 14:26:44-04

KANSAS CITY, Mo. — Instead of a paper ticket, this year Royals fans will need an app to get into the game. This season, the team is going paperless. It has partnered with the MLB Ballpark App to distribute tickets and more.

“The app is not stats-oriented, it's all about being in the ballpark and your experience in coming to a Royals game and that experience starts with your ticket,” said Royals Director of Publicity Amanda Turk.

Fans will have to download the app on their smartphones or tablets to access tickets they buy online or at the box office. The app is free. If a fan wants a paper copy of their ticket, the ticket office will print a stub for a $5 fee.

The app includes more than just tickets. It allows fans to purchase additional experiences, like the ability to watch batting practice or fireworks on the field. The app automatically enters attendees in contests for seat upgrades and offers discounts. Later in the season the Royals will roll out a feature where fans can order food on the app and then pick it up from a concession at their convenience.

During this season only, season ticket members will be allowed to print their tickets at their home and bring the paper copy to the stadium. The Royals plan to eliminate that option in 2020.

For more information on the app and how to download it, click here.