KANSAS CITY,Mo. — Two water-main breaks affected a large number of residents in central and south Kansas City, Missouri, on Sunday.
KC Water said a 24-inch line broke near 3340 W. Coleman Road, but the one that affected the most customers was a 30-inch water main break near 9900 Blue River Road.
"A large number of customers are experiencing low water pressure, and crews are working quickly to restore water," KC Water spokeswoman Brooke GIvens said.
The service disruption on Coleman Road, which occurred overnight, affected 34 customers.
The break on Blue River Road, which occurred around 7:30 a.m. and had water spewing into a field in the area, impacted more customers, but KC Water couldn't provide an exact number.
"Due to the number of customers affected, our dispatch center was unale to keep up with call demand," KC Water said in a statement. "We recognize how frustrating it was for customers to be without water and unable to report the problem. We will review our response to this event and make any appropriate adjustments to our procedures."
Shortly after 3 p.m., KC Water reported that repairs on Coleman Road had been completed and that service should be restored later this afternoon to those affected near Blue RIver Road.
Aging infrastructure and recent challening winter weather are two factors that contribute to water mains breaking, according to KC Water.