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What you need to know before returning holiday gifts

Posted at 7:22 AM, Dec 26, 2018
and last updated 2018-12-26 08:22:29-05

KANSAS CITY, Mo. — Sometimes, it's the thought that counts, right? On Christmas, many people find themselves with gifts given from the heart that they certainly appreciate, but may want to return for something better suited to their needs.

Gift givers are keeping that in mind, too.

According to a recent survey by the National Retail Federation, one third of holiday shoppers say a store’s return policy is an important factor when deciding where to shop.

Here are a few tips from Consumer Reports about returning gifts:

  • Don’t open the box. You could get hit with a possible restocking fee if the packaging is tampered with.
  • Be sure to keep the gift receipts. Some stores could turn you away if you don’t have them.
  • Check return policies and time limits.
  • Bring your ID. There are some stores that will check your return history.

For a closer look at specific stores’ policies, as well as the best and worst return policies, click here.