KANSAS CITY, Mo. — From customer service representatives to software developers, two companies are hiring for these positions in the Kansas City area, and your experience or skills in other areas could help you start a new career.
Spectrum is looking to hire about 100 people by spring 2021 at the Spectrum Mobile call center in Kansas City. These jobs include helping Spectrum Mobile customers with everything from billing issues to technical support.
Pay for these positions starts at $16.50 per hour with a $1.50 hourly raise in 2021. Spectrum plans to raise its starting wage to $20 per hour in 2022.
Ali Zakka was a personal trainer when he lost his job in April. He says he uses skills from his former job at his new job at the Spectrum Mobile call center.
“You have the chance to make an impact on somebody’s life," he said. "Everybody you come in contact with is a chance to brighten their day."
Maggie Cromley with Spectrum said the company sees a lot of success with hiring employees who come from the hospitality industry.
“Typically I really, really like to see those coming from a restaurant background or hotel background,” Cromley said. “Those are the folks that are dealing with the public every single day and they have that — you can have that little spark.”
A new program coming to Kansas City could help you become a software developer even without a computer science degree.
Genesis 10 is currently looking for applicants for its Dev10 training program.
“We can look at math teachers. We can look at English majors," said Angelia Brekke with Genesis 10. "We can look at philosophy, we can look at people who are in engineering fields, and then we train them to become software developers and place the on their first assignment with a marquee client.
“The opportunity we have here with Dev10 to address this tech talent shortage but do so in a way that pulls more diverse people into the world of IT, and really enabling them to take advantage of this highly lucrative opportunity," Brekke added.
After an aptitude test and interviews, chosen applicants begin a three-month paid training program. Brekke said Dev10 graduates make an annual salary of $50,000 with an increase to $60,000 at the end of their first year.
Brekke also said if you like puzzles or word problems, this could be good work for you.
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