“Our mission at Bird is to provide an affordable and reliable transportation option to communities everywhere. That's why we offer our One Bird discounted program for qualified low income riders, and our Red, White and Bird discounted program for active military service members and veterans. When Bird vehicles are vandalized or knocked over on the sidewalk, it's like breaking windows in our own neighborhood. We hope that when people see available Birds, they are mindful of our friends and neighbors who rely on our vehicles to get to work on time or make it to their next appointment. We encourage people in communities to report incidents of vandalism to Birds, and irresponsible behavior on Birds, to local authorities and to the company. Bird investigates all reports of vandalism and takes appropriate measures, including working with law enforcement and removing people from our platform.”
Josh Smead rode a Bird scooter Tuesday.
“It’s been good so far. This one has a flat tire which has been a first, so I am assuming they fix those quickly,” said Smead.
Every night, chargers pick up the scooters. If one is damaged, a local mechanic fixes it.
Chargers that spoke with 41 Action News said the company needs to hire more mechanics because the scooters are not being fixed.
KCPD told 41 Action News it has not received any formal complaints about vandalism or accidents.