Catherine Pulley, spokersperson for Wells Fargo, admits Nakamura was identified as a part of "our remediation."
Pulley said Wells Fargo reached out to Nakamura on three occassions, but that Nakamura didn't respond.
Nakamura said Wells Fargo offered him $10,000 as part the settlement.
However, Nakamura said he didn't take the money because he wants people to know how often this type of thing is happening to service members.
Instead, he filed a lawsuit of his own.
Nakamura said he remembers a conversation he had with a Wells Fargo representative when he first learned his car was repossessed.
"What they told me was, 'It's too late, it's been done.'"
Now, Nakamura said it's too late for Wells Fargo to make it right.
"The public should know what Wells Fargo has done."
Wells Fargo issued the following statement:
We take our responsibilities under the SCRA very seriously and apologize that protections and benefits weren’t appropriately applied to some service member accounts.
Beyond completing remediation, we are committed to making significant improvements to how we deliver SCRA protections and benefits and we have been working over the last several years to improve our processes. Specifically, Wells Fargo:
Created a Consumer Lending Group SCRA Center of Excellence in 2015 to create a consistent experience for our service member customers.
The COE is staffed with Team Members who focus completely on SCRA and our military customers.
Focuses proactive enrollment for any accounts believed to be eligible for SCRA benefits.
Conducts daily checks of the Department of Defense’s database to identify eligible service members for SCRA benefits and protections.
We believe these changes, along with the other benefits Wells Fargo provides that exceed SCRA requirements, will better serve our military customers and demonstrate the great honor we have to serve those who serve our country.