KANSAS CITY, Mo. — KC Water customers currently are unable to make payments online or over the phone.
The water company said in a tweet Thursday afternoon that it is “experiencing a computer problem” preventing the completion of payments.
KC Water is currently experiencing a computer problem that is preventing customers from making online and phone payments. We apologize for the inconvenience and are working to get the problem resolved as quickly as possible. pic.twitter.com/TL6JomxgfD— KC Water (@KCMOwater) June 10, 2021
Staff members are working to resolve the issue, but it’s unknown at this time how long that will take.
This is a developing story. Check back for updates.