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Missouri Attorney General's Office resolves 16 complaints against TEH Realty; working on more

somerset village TEH Realty.jpg
Posted at 4:27 PM, Dec 19, 2019
and last updated 2019-12-19 17:32:50-05

KANSAS CITY, Mo. — The Missouri Attorney General's Office announced Thursday it has resolved 16 complaints against TEH Realty.

The AG's Consumer Protection division says they are working to get money refunded, services issued and more for TEH residents who made consumer complaints.

The division made site visits to TEH's properties in Kansas City and St. Louis.

The attorney general's office provided a list of the resolved complaints.

Eight of the 16 complainants were refunded security deposits or other money owed by TEH.

Five maintenance issues were resolved along with one employee complaint.

The attorney general's office also helped some of the complainants clear debt connected to TEH from their record.

The Consumer Protection Section continues to work on existing and new complaints filed by TEH Realty tenants, the AG's office said.

Other residents who wish to file a complaint can do so online at or by calling 800-392-8222.

TEH Realty owns 11 properties in the Kansas City area, many of which are designated for lower-income families.

In November, the Housing Authority of Kansas City, Missouri, said it would no longer provide leasing subsidies for clients to rent from TEH Realty due to its "history and pattern of non-compliance."

41 Action News has reported on issues at TEH complexes, and locations in St. Louis face similar problems.

Sen. Josh Hawley in November called for a federal investigation in TEH Realty, saying he'd spoken to U.S. Department of Housing and Urban Development Secretary Ben Carson, who "pledged that HUD would get engaged" in the matter.

TEH Realty also faces private lawsuits, according to the attorney general.