KANSAS CITY, Mo. — No air conditioning and leaking roofs are among the complaints from tenants at the Nob Hill Apartment and Townhomes complex in south Kansas City, Missouri.
For Kanyia Rollins, it's been a frustrating two years without central air conditioning and nine months with a hole in her ceiling.
Rollins said she's filed eight complaints with property management, and still nothing has been fixed.
"You pay all your bills, but you can’t even enjoy your home," Rollins said.
She pays $579 per month for rent, but most of the time, she stays overnight at her sister's home to avoid her apartment. She had to buy three air conditioning units for her apartment to keep the space cool, but she barely turns them on because of the high cost of running them.
In October, she ran into another problem with her apartment.
"If I’m not at home and I come home, I literally have a puddle of water on my floor from the rain coming down," Rollins said.
The water comes from a very visible hole in her roof, with parts of the textured ceiling hanging down.
"There’s no telling what’s up there, and it’s literally splashing — dripping on you, on your bed, on the carpet," Rollins said.
41 Action News spoke to the property manager, who recently left the apartment complex for a month to take care of another property.
"Now that I’m back, I’m trying to get those issues re-evaluated so we can get these issues taken care of," Nob Hill property manager Tamara Jackson said.
41 Action News asked why the repairs were not done before she left the property in June.
"Of course you know in October, when the weather is bad, it’s not good weather. We have to go through rain, you have to go through cold weather, snow,” Jackson said. "So at that point in time of course we can’t get on roofs … we had to wait for spring time."
As for the air conditioning issue, Jackson said thieves are stealing the units.
Rollins hopes these problems get fixed soon so her place can finally feel like a home again.
"Somebody needs to held responsible for that,” she said. “That’s ridiculous.”
T.E.H. Realty owns the building, located near 93rd Street and Cleveland Avenue.
Jackson said she hopes to have construction crews start on some of the issues next week.