UberEATS food delivery service arrives in KC

Posted at 9:44 PM, Sep 26, 2017
and last updated 2017-09-26 23:18:52-04

KANSAS CITY, Mo. — UberEATS is here. The highly-anticipated food delivery service joins others like Postmates and GrubHub in the market and dozens of restaurants are getting on board.

Bread and Butter Concepts has six participating restaurants. Founder and CEO Alan Gaylin said they got 25 orders by lunch and he was, "Kind of surprised that the first day we got that many but I think the next few days is going to be kind of crazy so we've got to be sure we're ready."

Gaylin is hoping The Oliver, Taco Republic and BRGR, can grow their business since, "The people we have in the restaurant are already here. We already pay the rent, we already pay the light bill so any extra business that can come our way is just extra business."

Connor Benado is an UberEATS driver looking to make some extra money.

"I was excited. I was actually looking for a delivery service, looking into Postmates and stuff like that and it was actually kind of perfect timing for me to pick up another job," Benado said. 

Gaylin tells us, "So far Uber's done a great job on their end. Great customer service from what we've heard from people and very smooth. No kinks as far as we know."

There are fees to watch out for. The booking fee is a standard fee that UberEATS charges for using its service. There's also an additional fee for busy areas that can be tacked on too. Before you order though, you will always see the total price.

"Millennials, they don't care how much it costs. They want to eat in their house when they want to eat," Gaylin said. He thinks families will enjoy the service too. "Coming from the soccer field you can get on your phone, do the app, order and it'll be at your house when you get there with your kids."

UberEATS operates from 6:30 a.m. to 2:00 a.m. seven days a week.