KANSAS CITY, Mo. — If you scored tickets to see your favorite artist on tour, you may be out of luck thanks to COVID-19.
While some events were postponed amid the coronavirus pandemic, a lot of concerts and sporting events were flat out canceled.
The good news is that you will get your money back.
The bad news? It may take a while.
Ticketmaster, AXS and SeatGeek say a refund will come in "as soon as 30 days" or "usually within 30 business days."
StubHub also offers cash refunds, but customers could come out ahead by choosing a coupon instead. It's worth 120 percent of your original order and valid for one year to buy tickets to another show.
Meanwhile, there's a movement on social media urging people to avoid asking for refunds, considering performers, crews and venues are struggling with the loss of income.
With everything getting cancelled now because of covid-19, artists and small venues who depend on tours to pay the bills will be suffering. If you bought a ticket to a cancelled show and you're not hurting, don't ask for a refund. In fact, go buy some merch.
— Riff “Stay Home, You Selfish Jerk” Spreader (@riffspreader) March 12, 2020
Just a small thing, but if you have tickets to a show that won't be put on due to virus concerns, don't ask for a refund. Arts orgs are perennially staving off bankruptcy, and this event will put many under. If you like the group enough to buy the ticket, turn it into a donation
— Lisa Caywood (@RealLisaC) March 12, 2020
The Kansas City Symphony is asking patrons to consider donating the value of their tickets to "help sustain the organization through this crisis."
The Kansas City Ballet is asking the same, saying its nonprofit resources "are put to the test during a civil emergency like this one."
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