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Missouri residents frustrated with COVID-19 vaccine process

Covid19 Vaccine
Posted at 8:18 PM, Feb 13, 2021
and last updated 2021-02-15 05:56:11-05

KANSAS CITY, Mo.  — Figuring out when and where the COVID-`19 vaccine is available has been a frustration for many people.

“I signed up with my county health, with my hospital, as well as Walmart when I found out about it and then this one," Lynette Fisk said.

Dale and Lynette Fisk, of Pleasant Hill, were on every list they could possibly get on to receive the vaccine. After waiting nearly a month, the two received their first dose of the vaccine on Saturday.

“It’s nice, very relaxing, you know?" Dale Fisk said. "Now we feel bad for our kids and their kids because they can’t get it yet."

The Fisks arranged an appointment through the Missouri Department of Health and Senior Services, but others still are waiting.

“It took me about an hour and a half to actually get a person," Sally Bell, of Grain Valley, said. "I called, I redialed 30 times. Then I was on hold for probably 45 minutes before a real person came on."

Navigating websites on top of phone calls, Bell was able to schedule an appointment with Truman Medical Center, but it was quickly canceled.

“Last night I got a phone call saying that mine had been canceled because there wouldn’t be any vaccine at that time in March, I guess, at the Truman Medical Center," Bell said.

Truman Medical Center was able to get Bell on the books sooner, but a different location.

Still, frustration is mounting for many people who are waiting for their name to be called.

“It’s not just Missouri, it’s all over," Bell said.