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Computer system issue stretches into second day at Liberty Hospital

Liberty Hospital Entrance.png
Posted at 11:19 AM, Dec 20, 2023
and last updated 2023-12-20 19:46:10-05

KANSAS CITY, Mo. — A computer system issue first discovered Tuesday morning continued to impact operations Wednesday at Liberty Hospital.

After discovering the “information technology event” Tuesday morning, the hospital worked with area ambulance services to transport more than two dozen patients. The hospital asked other patients who needed ER services to consider other options.

RELATED | Area emergency crews help transport patients from Liberty Hospital

A hospital spokesperson told KSHB 41 News Wednesday that no additional patients required transport overnight, but that the hospital continues to follow “standard downtime protocols" which involves documenting patient care when computer systems are offline.

The hospital released a statement Wednesday evening:

“ As of 5:30 p.m. today, Liberty Hospital continues to experience a disruption to our computer systems," according to a statement sent to KSHB 41. "We are actively investigating the source
of the disruption and working with third-party specialists to investigate the nature and scope of the incident. Our goal is to restore full functionality as soon as possible. We are continuing to care for patients in all areas of the hospital and perform low-risk procedures in surgery, outpatient surgery and obstetrics."

"Patient safety remains our top priority and staff are using standard downtime procedures to document patient care while computer systems are offline.The investigation into the source of the disruption is ongoing and we do not have additional details to share at this time," according to the statement.