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Scammers capitalize on high demand for used vehicles

used cars
Posted at 4:00 AM, Oct 28, 2020
and last updated 2020-10-28 08:25:51-04

KANSAS CITY, Mo. — The Better Business Bureau projects losses of up to $1.1 million this year from one scam alone.

It's something Pat Zamboni, who lives in the St. Louis area, experienced firsthand when she went online to shop for an RV.

"My eyesight is failing, and we wanted to take in the sights of the country before I lost my sight completely," Zamboni told KSDK, an NBC affiliate in St. Louis.

She went to Craigslist and quickly found a deal on a used RV. The listing price was just $1,000.

The seller said Zamboni needed to put money down to hold the vehicle. The woman sent a link to what appeared to be an eBay escrow website.

Zamboni was told to pay with eBay gift cards. She put $1,000 down and later paid an additional $600 for what she thought was transport insurance.

She never got the RV, and her money is nowhere to be found.

"With most of these scams, once it's gone, it's gone," Steve Baker, a BBB international investigations specialist, said, "and you're never going to see it again."

Baker authored a recent BBB study that looks at the rise of scams using fake car ads and escrow companies.

"Since things have opened up again, there has been a huge demand for RVs and cars and other vehicles," Baker said, "and so used car dealerships don't have much stock on their lot."

That means more people are shopping online, and the ongoing pandemic provides the perfect cover for scammers.

"People use that as an excuse as to why you can't see the vehicle in person, why you can't inspect it in person," Baker said.

Fake listings can be found on almost any platform, according to the BBB, but the organization primarily receives complaints about ads on Craigslist and Facebook Marketplace because of their popularity.

Investigators have largely tied the scheme to a ring of scammers based in Romania.

The U.S. Embassy in Romania even posted a warning about economic crime emanating from the country and targeting American citizens.

The scheme isn't limited to cars and RVs; scammers also post fake ads for ATVs, boats, horse trailers and farm equipment.

Here's how to avoid falling victim to the scam:

  • See the vehicle in person, even if it involves making a drive.
  • Be wary of sellers who want to get rid of a vehicle quickly and for a below-market price.
    • They often share compelling reasons, like being in the military and getting ready to deploy, or recently losing a loved one to whom the car belonged.
  • Run a reverse Google image search of the car to see if the picture was stolen.
  • Also run a search of the ad's text to see if it is posted elsewhere.
  • Research any escrow company involved.
    • Examine the website to see when it was created.
    • If an address is listed, verify it is real. The BBB found dozens of fake escrow companies claiming to be located in Springfield.
    • More tips can be found here.
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