Changes coming to KS DMV to shorten wait times

Posted at 9:41 PM, Oct 11, 2018
and last updated 2018-10-11 22:41:41-04

KANSAS CITY, Kan. — The Kansas Department of Revenue says changes are coming to the DMV to shorten wait times and streamline the process. 

The state announced Thursday drivers will be able to renew their licenses using an app by Oct. 23. The drivers must be between 21 and 50-years-old and have had an eye exam in the last year. 

"They will never even have to step foot in the office, so that is going to add a lot of capacity to serve Kansas drivers license holders," said Rachel Whitten with the Kansas Dept. of Revenue.

This summer 41 Action News reported on long lines at DMVs, specifically at offices in Johnson and Wyandotte Counties. Some customers reported waiting in line to get into the DMV for hours.

In addition to rolling out the app, the state will be updating its technology used inside the offices and extending its hours.

Most driver's license offices will also be open from 8 a.m. to 5 p.m. Monday through Friday.